Shipping Information

We offer flat rate local shipping of $5 on physical products shipped within our local delivery area via Canada Post.

This flat rate helps cover packaging, handling, and postage so your order arrives safely.

Orders are typically processed within 2–5 business days. Once your order ships, you’ll receive a confirmation email with tracking information where available.

Please double-check your shipping address at checkout, as we are unable to guarantee delivery if incorrect information is provided.


Returns

If you’re not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To be eligible for a return:

  • Items must be unused and in original condition
  • Items should be returned in original packaging where possible

Customers are responsible for return shipping costs.

Original shipping fees are non-refundable.


Refunds

Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within a reasonable timeframe.


Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at [insert contact email] so we can resolve the issue.


Questions

If you have any questions about shipping or returns, we’re happy to help.